While the 9-1-1 call taker is speaking to me, is help being sent?
Once the basic information and reason for the 9-1-1 call is obtained, the 9-1-1 call taker stays on the line with the caller and sends information to a police, fire, or EMS dispatcher. That person then dispatches or sends the appropriate help to the 9-1-1 caller. In many cases, the 9-1-1 call taker will continue to ask questions, give emergency response information, and pass on situation updates to the responding personnel until help arrives at the scene.

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1. Can I call 9-1-1 on my cell phone and is there a cost involved?
2. Does the 9-1-1 call taker know my location?
3. What if I don't know where I'm at when I call 9-1-1?
4. Does the 9-1-1 call taker know my phone number when I call 9-1-1 on a cell phone?
5. Why is the 9-1-1 call taker asking me so many questions?
6. While the 9-1-1 call taker is speaking to me, is help being sent?
7. Why does the dispatcher transfer my call to another agency?
8. Why does the call taker transfer my call to another person sometimes?
9. What do I do if I'm cut off after they answer?
10. Can I keep driving when I call 9-1-1 on a cellular phone?
11. Should I program 9-1-1 or turn on my auto 9-1-1 feature on my cellular phone?