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Communication Center

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1. Can I call 9-1-1 on my cell phone and is there a cost involved?
2. Does the 9-1-1 call taker know my location?
3. What if I don't know where I'm at when I call 9-1-1?
4. Does the 9-1-1 call taker know my phone number when I call 9-1-1 on a cell phone?
5. Why is the 9-1-1 call taker asking me so many questions?
6. While the 9-1-1 call taker is speaking to me, is help being sent?
7. Why does the dispatcher transfer my call to another agency?
8. Why does the call taker transfer my call to another person sometimes?
9. What do I do if I'm cut off after they answer?
10. Can I keep driving when I call 9-1-1 on a cellular phone?
11. Should I program 9-1-1 or turn on my auto 9-1-1 feature on my cellular phone?

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Douglas County Courthouse  |  1313 Belknap Street  |  Superior, Wisconsin 54880  |  Ph: (715) 395-1341